|
Session replay is the ability to replay a visitor's journey on a web site or within a web application. Replay can include the user's view (browser or screen output), user input (keyboard and mouse inputs), and logs of network events or console logs. It can be used in studying web site usability and customer behavior as well handling customer service questions as the full customer journey with all interactions can be replayed. There are generally two ways to capture and replay visitor sessions, client side and tag-free server side. == Client side == There are many tag based solutions that offer video replay of a visitors session. These solutions can also show mouse movements and clicks. The underlying data for the videos is recorded by tagging pages. Some advanced tools are able to access the DOM directly and can play back most interactions with a high degree of accuracy. The main providers of tag based session replay solutions are: * (Clicktale ) * (Decibel Insight ) * (UsabilityTools ) * (Mouseflow ) * (SessionCam ) 抄文引用元・出典: フリー百科事典『 ウィキペディア（Wikipedia）』 ■ウィキペディアで「Session replay」の詳細全文を読む スポンサード リンク
|